fit and finishing, quality collars and cuffs.
What to ask suppliers before ordering
Before you commit to production, clarify:
- MOQ — Minimum order quantity for this specific product and any variations (sizes, colors).
- Lead times — How long for sampling and for production from confirmed order to delivery.
- Fabric sourcing — Who sources materials; whether you can specify fabrics or certifications (e.g. organic, GOTS).
- Sampling — Cost and timeline for prototypes; whether sampling is required before production.
- Payment terms — Deposit, milestones, and payment on delivery or shipment.
- Quality control — What QC they do in-house; whether you can arrange third-party inspection if needed.
- Documentation — Certificates of conformity, test reports, or other paperwork you need for your market.
Having this clear in writing reduces misunderstandings and helps you compare suppliers fairly.
Quality control and inspection
Quality control (QC) helps catch defects before goods leave the factory and reduce risk at delivery.
In-house QC — Many manufacturers do in-house checks during and after production (e.g. measurement, visual inspection, spot checks). Ask what they check, at which stages, and whether they provide inspection reports.
Third-party inspection — For larger orders or higher risk, you may want an independent inspection company to check a sample of goods before shipment. Not all factories are used to this; confirm they allow it and at which stage (pre-shipment is common).
What to agree — Define pass/fail criteria (e.g. measurement tolerances, defect limits), who pays for re-inspection if failed, and what documentation you need (inspection report, photos, test certificates). Agreeing this upfront reduces disputes and ensures you receive goods that meet your standards.
Certifications and compliance
Depending on your product and market, you may need specific certifications or compliance documentation.
Common certifications — In apparel and textiles, GOTS (Global Organic Textile Standard) and OEKO-TEX are often required for organic or low-chemical claims. For toys, CE marking and EN 71 apply in the EU. For food and cosmetics, other regulatory and safety standards apply.
Who holds them — Certifications may be held by the manufacturer, the fabric or material supplier, or both. Ask which certificates the factory holds and whether they can support chain-of-custody for certified materials (e.g. GOTS).
What to prepare — Clarify which certifications or test reports you need for your market (e.g. for retailers or import). Get written confirmation that the supplier can provide the required documentation and lead time for obtaining it. This avoids last-minute gaps before shipment or listing.